Senior Account Manager (Client Services)

Join TheGuarantors as a Senior Account Manager, where you'll oversee a portfolio of multifamily management, ownership, and investment firms. You'll build strong relationships, drive account growth, and represent the company at national trade shows. This remote position offers competitive salary, benefits, and opportunities for impact within a fast-growing company.

• Gérer et développer un portefeuille de clients dans le secteur de la gestion immobilière multifamiliale.
• Identifier et mettre en place des opportunités de vente croisée et de montée en gamme pour augmenter la valeur des comptes.
• Représenter l'entreprise lors de salons professionnels nationaux et promouvoir les solutions de gestion des risques.
• Comfortable in a start-up environment with frequent program changes, and able to clearly communicate evolving value to clients
• Passion for improving leasing operations and delivering peace of mind to owners and renters
• Strong listening skills with the ability to translate client needs into product opportunities
• Proven relationship manager with a track record of building trust with property operators and C-level decision makers
• Excellent teamwork and communication skills, with the ability to collaborate across Sales, Partner Success, and Product teams to drive outcomes
• Highly organized, detail-oriented, and disciplined in CRM usage
• Skilled negotiator, balancing client needs with organizational goals to secure profitable agreements
• 3+ years of experience in the multifamily real estate industry with strong market knowledge
• Existing network of industry relationships across ownership, management, and investment firms