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Associate Director of Client Services

Whalar · London, United Kingdom

External listingfull-time13 days ago

About The Role

Join our team as an Associate Director of Client Services, where you'll lead the delivery of integrated creator marketing campaigns for top global brands. You'll build trusted client relationships, manage cross-functional teams, and drive campaign success from strategy to execution. This role offers a collaborative leadership environment, opportunities for professional development, and a range of benefits including remote work flexibility and generous vacation time.

  • Lead the successful delivery of integrated creator marketing campaigns, ensuring projects are set up for success from briefing through execution.
  • Build trusted relationships with clients, serving as a strategic partner while identifying opportunities to grow accounts and deepen partnerships.
  • Coach, mentor, and develop team members, fostering a collaborative, high-performing, and solutions-oriented culture.
  • A proven track record of leading large, integrated marketing campaigns while growing strategic client relationships
  • Experience managing and developing high-performing teams through coaching and mentorship
  • 6+ years of experience in an agency or brand environment
  • Exceptional organisational, communication, and stakeholder management skills with outstanding attention to detail
  • Strong commercial acumen, with experience managing budgets, identifying account growth opportunities, and partnering across teams to develop strategic solutions
  • Experience leveraging AI tools and emerging technologies to improve productivity, research, communication, or campaign delivery
  • A collaborative, adaptable, and proactive mindset, thriving in fast-moving environments where curiosity and problem solving are valued
  • Additional language skills are a plus
  • A strong understanding of the Creator Economy, social media, and digital marketing, with a genuine passion for emerging platforms and industry trends
  • If you're passionate about the Creator Economy, thrive in fast-moving environments, and love building lasting client relationships, you'll play a key role in helping brands connect with culture through creators

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