Digital Product Designer

Join Away, a travel brand focused on transforming the travel experience. As a Digital Product Designer, you will be responsible for executing and supporting UX and digital design work for our e-commerce experiences. You will work across cross-functional teams to elevate the customer experience, manage design tasks from brief through launch, and collaborate with peers to bring new digital experiences to life. You will also have the opportunity to utilize AI to enhance our workflows and improve design quality.

• Concevoir et exécuter des expériences de commerce électronique réactives sur mobile et desktop, en veillant à ce qu'elles soient simples, intuitives, engageantes et conformes à la marque.
• Gérer les tâches de conception de la brève à la mise en œuvre, y compris la création de croquis, de flux d'utilisateurs, de maquettes et de spécifications de conception finales.
• Collaborer avec des équipes interfonctionnelles pour améliorer l'expérience client, en utilisant des outils comme Shopify et en explorant comment l'IA peut améliorer les flux de travail.
• You have past experience designing for a consumer brand or retail business, and are well-versed in designing conversion-focused, customer journey-driven experiences; Shopify, GePages, and/or CMS tools experience is strongly preferred
• You’re a human-centered designer who values design research and knows how to apply customer insights pragmatically to design problems within business and technical constraints
• You have experience with design tools such as Figma and are highly comfortable creating user flows, wireframes, prototypes, design specs, and polished UI design
• You’re passionate about transforming travel for all (but that’s a given!)
• You have a minimum of 4 years of experience in digital product/UX design, with a strong portfolio showcasing responsive web experiences across mobile and desktop
• You have experience utilizing analytics, research, customer feedback, and/or A/B testing to inform your design decisions and consistently identify areas for improvement
• You are comfortable working in a small, nimble team where no task is too small and where strong design judgment, ownership, and adaptability matter
• You’re agile, and motivated by a fast-paced and ever changing environment
• You have experience and enthusiasm leveraging AI-powered design tools (e.g., Figma AI plugins, generative layout assistants) to accelerate the concept-to-wireframe phase while maintaining strict brand alignment
• Excited to join the team, but not sure you meet all of the qualifications? Please apply, we’d still love to hear from you
• You’re creative and innovative; you love to build great new things that are fresh and unique while staying on brand
• Ability to utilize Large Language Models (LLMs) to synthesize qualitative user research, heatmaps, and A/B testing data into clear, proposed UX action items to review and prioritize with your team