Business Manager

Join Charlotte Tilbury, a leading beauty brand, as a Business Manager. In this full-time, permanent position, you will be the driving force behind the brand's success at your counter. You will create and deliver an exceptional customer experience, exceed KPIs, and inspire your team to be their best. You will also have the opportunity to collaborate and innovate across functions in retail and head office. Enjoy a generous staff discount, product gifting, 25 days of holiday plus bank holidays, hybrid working, and other fabulous benefits.

• Créer et diriger une expérience ultime de la marque Charlotte Tilbury en dépassant les KPI et en inspirant votre équipe.
• Être un pionnier de l'expérience client, en transformant le service client en une expérience mémorable et en faisant de vos clients des ambassadeurs de la marque.
• Coacher et encadrer votre équipe pour qu'elle atteigne son plein potentiel, en fournissant une formation sur le terrain, du coaching et un soutien continu.
• You will be a true leader – who believes their strength is as strong as that of their team. You will want to inspire your team to be the best versions of themselves – and empower them to think in a limitless way
• You will have proven management experience and be operating at Deputy Manager level or above. You will have a track record of delivering exceptional results from anything ranging from KPI’s to people. Ideally this will be gained from a fast-paced environment such as beauty, retail or FMCG
• You will be highly organised, and a problem solver who can think on their feet with an innovative spirit. You can also adapt your style and implement processes and routines