Workplace Experience Specialist

Join Vivid Seats as a Workplace Experience Specialist, where you'll play a crucial role in shaping the employee experience across our offices. You'll create environments that foster connection, collaboration, and productivity, while supporting workplace operations and employee engagement initiatives. This position is primarily based in our Chicago office and will support operations across Chicago, Coppell, and Las Vegas.

• Support workplace operations for Chicago, Coppell, and Las Vegas, ensuring workplaces are safe, functional, organized, and welcoming.
• Coordinate engagement activities, office events, leadership visits, celebrations, and community-building initiatives to foster connection and collaboration.
• Draft workplace and employee communications that are clear, engaging, and informative, and maintain workplace information and resources to ensure accuracy and consistency.
• We're looking for someone who is equal parts relationship builder, problem solver, and strategic operator. Someone who anticipates needs before they arise, creates processes that scale, and continuously seeks opportunities to improve how we work
• The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment. is passionate about creating exceptional experiences for employees every day
• A service-oriented mindset with a passion for creating positive employee experiences
• Strong problem-solving skills and a proactive approach to identifying opportunities for improvement
• Experience with workplace management systems, visitor management tools, or facilities operations is preferred
• Comfort learning and utilizing workplace technology platforms and automation tools
• Excellent verbal and written communication skills
• Experience supporting multiple office locations or hybrid work environments is a plus
• Strong organizational and project management skills with exceptional attention to detail
• 2+ years of experience in workplace experience, facilities, office operations, hospitality, employee engagement, administration, or related fields
• Experience coordinating vendors, facilities services, events, or workplace programs
• Demonstrated ability to manage multiple priorities and adapt in a fast-paced environment