Customer Success Manager

Join Vendelux as a Customer Success Manager, where you will build and maintain relationships with key stakeholders, guide customers through onboarding and adoption, foster knowledge sharing and community building, and create strategic plans for managing client relationships. You will also communicate and promote proven strategies for success, collect and analyze feedback, and contribute to the overall success and growth of the company. Enjoy benefits such as regular retreats, recharge weeks, and a fast-paced work environment.

• Establish and nurture relationships with key stakeholders to ensure alignment and successful outcomes.
• Guide customers through the onboarding process, training, and adoption to ensure their success and satisfaction.
• Identify and understand customer needs, challenges, and goals to tailor solutions effectively and create strategic plans for managing client relationships.
• Great team member who contributes to our culture and our business
• Owned the full client lifecycle, renewals and upsells
• Takes ownership and demands excellence from themselves and others
• Likes a fast paced environment and is a quick learner
• 5+ years of experience in a Customer Success, specifically at B2B growth stage startups