Client Account Manager (Mid-Market Sales (Acquisitions))

Join Reddit as a Client Account Manager in Toronto, where you'll be responsible for onboarding new Mid-Market clients, driving campaign optimization, and achieving core client goals. You'll collaborate with internal teams, analyze campaign performance data, and identify scaling opportunities. This role requires strong analytical skills, excellent communication, and a passion for social media and client success. Benefits include comprehensive health coverage, flexible vacation, family planning funds, and personal development funds.

• Rapidly onboard new Mid-Market clients, establish a clear Test & Learn roadmap, drive campaign optimization, and achieve core client goals within the first six months.
• Lead the process of activating clients on Reddit for the first time by supporting them with the Business Manager and initial campaign creation processes.
• Proactively analyze campaign performance data, implement a continuous Test & Learn roadmap, and provide data-backed recommendations to help clients beat their initial goals.
• We're looking for a sharp, positive, and motivated self-starter to join our Mid-Market Sales team in Toronto
• Strong analytical skills, excellent communication, high attention to detail, and an organised, methodical and proactive approach to working with a high volume of clients and internal teams
• Demonstrated ability to cultivate strong relationships with external partners
• Tenacious and proactive approach to working through product, process, and client challenges
• Strong technical acumen to ensure signal foundations are determined and implemented
• A passion for social media, insights, client success and partnerships
• Proficient in using data and working with Excel to provide insights, optimization recommendations and prove ROI
• Understanding of digital measurement, tracking fundamentals and mobile measurement partners
• Solid understanding of customer marketing funnel and traditional marketing ecosystem
• Expertise in Test & Learn and Measurement Lift methodologies and creating structured learning agendas for clients
• 4-7 years of experience in a Client Success, Account Management, or Media Planning/Strategy role within digital advertising, social media, or performance marketing