Head of Quality Engineering (Quality Engineering)

Join Sift, a leading company in the fraud prevention and risk management industry. As the Head of Quality Engineering, you will be responsible for establishing and leading the QA function, defining the quality strategy, and ensuring the quality of all customer-facing products. You will build and manage a team, partner with product, design, and engineering, and apply AI to accelerate the QA process. This is a builder's role with significant ambiguity, and you will have the opportunity to make a significant impact on the company's success.

• Definir y establecer la estrategia de calidad de Sift, incluyendo la planificación de pruebas para cada característica y lanzamiento importante.
• Construir y liderar un equipo de QA, escalando principalmente a través de proveedores externos de QA, y gestionando su rendimiento.
• Colaborar estrechamente con los equipos de producto, diseño e ingeniería para integrar la calidad en el proceso de desarrollo, en lugar de ser un paso al final.
• Strong communication skills, with the ability to work with internal stakeholders and speak credibly with external customers
• Experience in B2B. Extensive B2C experience will also be considered
• Hands-on quality experience across frontend, with depth in web and ideally desktop, as well as backend systems
• Highly organized, autonomous, and comfortable building structure in an ambiguous, fast-moving environment
• Direct experience managing external or outsourced QA vendor teams and getting strong outcomes from them
• At least 8 years of experience in QA, with a track record of senior quality leadership and the scope and judgment expected of a principal-level or director-level owner
• At least 3 years of experience managing people, including building and managing teams and developing test leads
• Strong QA fundamentals: test planning, test case design, regression strategy, triage, and release management
• An AI-forward approach to QA, using modern tooling to accelerate test definition, documentation, and internal tool building, while knowing when manual testing is the right call
• Experience in aerospace, defense, robotics, autonomous systems, or another mission-critical or safety-relevant domain
• Experience standing up a QA discipline from scratch at a growth-stage company
• Familiarity with observability, telemetry, or large-scale data platforms
• U.S. Person Required: Must be a U.S. citizen, lawful permanent resident, or protected individual such as an asylee or refugee in compliance with ITAR (International Traffic in Arms Regulations) / EAR (Export Administration Regulations) regulations