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Product Solutions Lead

Roku · New York, United States

External listingfull-timeabout 1 month ago

About The Role

Join Roku as a Product Solutions Lead, where you'll bridge the gap between complex technical solutions and the practical needs of our clients. You'll work closely with Sales to identify customer needs, demonstrate platform capabilities, and ensure our ad tech aligns with what clients actually need. This role requires deep ad tech knowledge, excellent communication skills, and a passion for critical thinking. You'll be an individual contributor working cross-functionally to ensure clients are maximizing their performance on our platform.

  • Act as a technical advisor for both customers and internal teams, offering guidance on integration strategies, platform functionalities, and optimal use of any/all features.
  • Lead tailored platform demos that showcase the value and capabilities of Roku Ads Manager, customized to each client’s specific needs and goals.
  • Partner with sales teams to understand customer needs, propose aligned solutions, and prepare technical documentation covering product features, architecture, and integrations.
  • Proven experience in ad sales engineering, product solutions, or technical client services. Bonus points for a focus on self-serve, CTV, and/or political advertising
  • Strong understanding of the ad tech ecosystem, and it’s underlying performance technology. Again, bonus points for expertise in political advertising
  • Excellent communication skills with a talent for translating complex technical solutions into clear, actionable guidance
  • A naturally curious mindset, eager to learn and grow in a fast paced, dynamic environment
  • Proven ability to work cross-functionally with internal support and go-to-market teams
  • Highly collaborative and flexible work style, with the ability to adapt quickly to evolving business needs
  • 5+ years of professional work experience within digital media or a similar industry
  • Passionate about ad performance and a desire to bring complex technical solutions to marketers adopting them for the first time
  • A self-starter with an appetite for tackling new challenges that come with launching industry-first ad platform features

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