Senior Payments Strategy Manager

Join our team as a Senior Payments Strategy Manager, where you will own the payment platform product strategy, roadmap, and execution within the Subscription organization. You will drive subscription acquisition, conversion, retention, and revenue optimization through reliable, scalable, and cost-efficient payment capabilities. This role requires deep partnership across various departments and external payment providers, and you will be responsible for strategic prioritization and tradeoffs across growth, conversion, cost, risk, reliability, and operational scalability.

• Own the payment platform product strategy, roadmap, and execution within the Subscription organization, driving subscription acquisition, conversion, retention, and revenue optimization.
• Lead payment optimization initiatives across authorization strategy, intelligent routing, retries/dunning, tokenization, account updater programs, and partner orchestration.
• Manage payment partnerships end to end, including partner strategy, relationship management, commercial and capability alignment, integrations, migrations, performance reviews, and ongoing enhancements.
• Experience working in high-scale subscription, streaming, marketplace, fintech, ecommerce, or digital commerce environments is strongly preferred
• Experience operating global payment systems across multiple markets, payment methods, currencies, regulatory environments, and regional payment preferences
• Bachelor’s degree in Business, Computer Science, Engineering, Finance, or a related field. MBA or advanced technical degree is a plus
• Experience balancing growth, customer experience, reliability, operational scalability, financial integrity, and risk management within a high-volume commerce environment
• Strong analytical and experimentation background, including A/B testing, KPI development, funnel optimization, and data-driven prioritization
• Demonstrated success managing external payment partners, including commercial alignment, integrations, migrations, escalations, roadmap influence, and performance optimization
• Strong understanding of payment orchestration concepts, including intelligent routing, retry optimization, processor performance management, and multi-partner payment ecosystems
• Technical fluency with modern commerce and payments architectures, APIs, distributed systems, and platform scalability considerations
• Deep expertise across the payments ecosystem, including payment gateways, processors, tokenization, network tokens, digital wallets, recurring billing, subscription recovery, retries/dunning, fraud/risk controls, and payment optimization strategies
• Strong executive communication skills, including experience presenting platform strategy, business cases, operational risks, and performance insights to senior leadership
• Proven experience leading large-scale payment platform initiatives that materially improved authorization rates, conversion, retention, payment recovery, or payments cost efficiency
• Proven ability to influence cross-functional stakeholders across Engineering, Finance, Data, Legal, Compliance, Operations, and Business teams
• 10+ years of Product Management experience, with significant ownership of payments, subscription commerce, billing, checkout, or financial platform products at scale
• Experience with subscription lifecycle optimization, passive churn reduction, or recurring revenue growth strategies
• Experience with payment optimization tooling such as intelligent retries, orchestration platforms, network token optimization, or account updater strategies
• Familiarity with payment economics, interchange optimization, and payments COGS management
• Experience supporting non-subscription commerce surfaces such as marketplaces, hardware commerce, advertising platforms, or partner payouts
• Background in both technical product management and commercial/vendor strategy
• Experience scaling platforms through rapid international expansion and payment method localization