Security Operations Engineer

Join Hopscotch as a Security Operations Engineer, where you will lead and manage core security and compliance controls for the business. You will work closely with the Security Officer and contribute to maintaining and building our security and compliance initiatives. Your expertise will help shape the security strategy for deployment across our clinics and offices. You will own end-to-end execution and management of projects that directly impact the organization’s ability to deliver care to patients.

• Lead and manage core security and compliance controls for the business, contributing to maintaining and building security and compliance initiatives.
• Own end-to-end execution and management of projects that directly impact the organization’s ability to deliver care to patients, including the design and deployment of automated workflows for risk management and compliance.
• Work closely with Product, Engineering, and Ops teams to translate compliance, operational, and regulatory requirements into solutions that support audit programs, including HIPAA.
• You would be a great fit for this position if you have 4+ years of experience in IT systems administration and/or security
• Have built integrations against SaaS APIs, not just configured them through consoles
• Have been the final escalation tier for platform issues
• Have deep, hands-on experience with enterprise administration of Google Workspace and Slack
• Have successfully delivered complex projects from conception to production
• A veteran of ITSM or Systems Administration with experience in security
• Excel at operating independently and taking ownership of your work
• Write clear documentation as a natural part of your workflow
• Comfortable with ambiguity; bring a structured, proactive approach to get things done
• Results-driven — focus your time and resources against the most important priorities
• Strong critical thinking — able to troubleshoot problems and implement corrective actions quickly
• Constantly seeking ways to simplify and improve how things are done
• Enjoy solving ambiguous problems with multiple stakeholders
• Passionate about solving real problems in American healthcare
• Strong service mentality; customer-focused, with a passion for serving patients and providers
• Communicate technical concepts clearly to any audience, verbally and in writing
• Collaborative, assuming positive intentions; willing to roll up your sleeves and work effectively with people of all backgrounds
• Accountable — hold yourself and others to a high standard, and support and develop those around you
• Experience with Azure AD
• Experience with SharePoint and Office 365 administration
• Experience with cybersecurity principles
• Comp TIA A+ Certification
• Network+ Certification
• 4+ years of IT & system administration experience
• A degree in computer science, engineering or technical discipline
• A degree is not required, and we heavily encourage you to apply regardless of college experience
• Experience in maintaining troubleshooting a wide variety of systems and networks