About The Role

Join Housecall Pro as the Senior Director of Product Management (Fintech). In this role, you will own the vision and strategy for Payments and Risk, leading a high-performing team of Product Managers and collaborating closely with Engineering, Design, Risk, Analytics, and Strategy and Operations. You will set the long-term product vision and strategy, establish key performance indicators, and support your team in delivering impactful solutions. Housecall Pro offers a remote-first work environment, competitive pay, comprehensive benefits, and opportunities for career growth and development.

Set the long-term product vision and strategy for the payments and risk domains, and establish key performance indicators (KPIs) focused on payments GMV, engagement, and net take opportunities.
Lead a team of Product Managers, providing coaching to grow the next generation of product leaders, and support your PMs to develop a set of Objectives and Key Results.
Collaborate closely with Engineering and Risk to build robust, scalable payments and risk infrastructure as foundational platform services.
10+ years of experience in product management, with at least 7 years in a leadership role
Proven track record of leading large product teams and successfully launching products in B2B SaaS or vertical SaaS
Proven experience driving team efficiency or output quality through the strategic use of AI tools and automation
Direct background or exposure to Risk domains and the protections necessary for delivering financial products
Deep expertise in payments, ideally within modern providers (i.e. Stripe, Square) or vertical software platforms
Fluency in AI product building, having personally shipped AI-native features
Exceptional judgment and "product taste," with the ability to guide teams toward simplicity and customer value
Moves quickly and executes with urgency, maintaining a strong bias for action while balancing sound judgment
Outcome-oriented mindset that prioritizes collective team success
A rich portfolio of active, self-directed exploration showing either an exceptional breadth of cross-functional interests or a profound depth of specialized mastery; alongside the personal resilience to learn from scratch, and successfully thrive in ambiguity

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