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Revenue Operations Manager
Okta · San Francisco, United States
About The Role
Join our team as a Revenue Operations Manager, where you will play a critical role in bridging our operational initiatives and cross-regional execution. You will oversee projects and initiatives, drive system enhancements, and serve as a subject matter expert on processes that impact the entire organization. Your primary focus will be on the Americas region, with support for our APAC international team as needed.
- Oversee projects and initiatives, driving system enhancements, and serving as a subject matter expert on processes that impact the entire organization.
- Own territory execution across assigned regions, ensuring bookings adhere to company policy, maintain accuracy, and meet compliance requirements throughout the process.
- Partner closely with Sales, Deal Desk, Finance, and related global teams to support complex deal structures and ensure transactions are executed in line with defined processes and controls.
- You are a strong operational contributor with a solid understanding of end-to-end quote-to-cash processes and how upstream and downstream decisions impact outcomes
- Adaptability and comfort managing multiple priorities in a dynamic environment
- Strategic curiosity and a practical approach to identifying issues and supporting continuous improvement
- Clear and effective communication skills, with the ability to work across teams and explain processes or decisions
- Sound judgment when evaluating information, prioritizing work, and handling non-standard scenarios
- Operational strength, with experience working through complex processes, policies, and systems
- A forward-looking mindset, including openness to using automation and AI-enabled tools to improve how work is done
- 6–8+ years of experience in Order Management, Sales Operations, Deal Desk, or a related role
- Ability to move fast, adapt, and thrive in a dynamic and fast changing environment
- Advanced knowledge of operations systems and tools such as Salesforce, CPQ, NetSuite, Tableau, or similar platforms preferred
- 2-3+ years of direct management experience
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