Senior Product Operations Manager (Business Analytics)

Join Auth0, a leading identity platform that secures billions of logins every year. As a Senior Product Operations Manager, you will focus on data and analytics to turn raw data into meaningful business insights. You will work closely with the Product and Data & Analytics teams, establish metrics frameworks, and lead the development of roadmap presentations. This role requires a deep understanding of the business, strong analytical skills, and the ability to communicate insights effectively.

• Transform raw product and business data into clear narratives that drive action, and build and maintain dashboards that tell a story.
• Act as the bridge between Product Operations and the Data & Analytics team, translating business questions into data requirements and ensuring shared definitions and consistent standards.
• Lead the development and delivery of roadmap presentations that connect data-driven insights to strategic decisions, collaborating cross-functionally to shape product direction.
• 5+ years in Product Operations, Business Operations, or a data-focused analytical role within enterprise SaaS
• Experience working across Product, Finance, or Go-To-Market teams where data was used to drive strategy
• Proficiency with dashboarding and analytics tools such as Tableau, Dovetail, Pendo, Snowflake, or similar. Comfortable writing SQL or pulling data independently
• Skilled at translating between technical data teams and non-technical business stakeholders
• Proactive communicator
• Strong ability to work with messy, incomplete, or ambiguous data and still draw meaningful, defensible conclusions
• Exposure to data governance or analytics infrastructure design
• Background in identity, security, or developer platforms
• Demonstrated ability to utilize AI platforms to build automated processes, conduct rapid data analysis, and refine operational workflows to reduce manual overhead
• Experience with AI-assisted analytics or automation in metrics building