Staff Security Analyst (Customer Assurance)

Join Okta, a leading identity services provider, as a Senior Security Analyst in the Customer Assurance team. In this role, you will be the critical bridge between our customers and internal engineering teams, ensuring effective communication of Okta's security posture. You will manage complex escalations, drive technological changes, and provide technical clarity on Okta's security roadmap and incident response protocols. This position offers work-from-home opportunities, health and wellness benefits, financial benefits, and more.

• Support prioritizing and efficiently responding to questions about Okta's security program and other due diligence related requests.
• Act as a critical bridge between customers and internal engineering teams, ensuring Okta’s security posture is communicated effectively.
• Drive technological changes within Customer Assurance by identifying and implementing AI and automation strategies to streamline workflows.
• Minimum 3 years information security, project management, or related experience
• Strong oral, written, and presentation skills
• Ability to engage in "whiteboard-level" security discussions with customer CISOs and architects, specifically regarding cloud infrastructure, API security, and encryption standards
• Strong written and verbal communication skills, with a proven ability to distill complex technical concepts into clear, concise responses for both technical customers and internal executive stakeholders
• A strong, fundamental understanding of core Security principles, architectures, and operations
• Bachelor’s degree in Computer Science or Management Information Systems, or equivalent work experience in technology or information security fields
• Demonstrated experience managing the "tension" between technical limitations and customer expectations, with a knack for finding creative ways to say "yes" to security requirements through compensating controls
• Understanding of IT and cloud methodologies, information security, privacy, identity management, risk assessments and IT regulation and compliance standards
• Strong ability to pivot from a "checker" (simply answering questions) to a "consultant" (helping the customer and Field teams understand the why behind Okta’s security controls)
• Familiarity with Federal or highly regulated compliance frameworks (e.g., FedRAMP, StateRAMP, NIST 800-53, or DoD IL4/IL5)
• Certificate of Cloud Security Knowledge (CCSK) and/or Certificate of Cloud Auditing Knowledge (CCAK)
• This position requires a unique combination of skills including an ability to coordinate the analysis of technical issues, to communicate clearly about security-relevant topics with both internal and external customers, to collaborate with internal business units to ensure execution of time-sensitive projects, and to present to upper management or the broader organization as required
• Okta Certified Professional/Administrator
• Certified Information Security Auditor (CISA)
• Experience with generative AI tools or process automation platforms is a strong plus
• The ideal candidate will have experience with SaaS cloud security risk assessment and a solid understanding of the core principles of identity management. If you want to make a difference in the security program of a global cloud provider, we want you on board