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Vice President of Global Field Operations
Okta · San Francisco, United States
About The Role
Join our team as the Vice President of Global Field Operations, where you will be the core operational partner to our CRO organization. In this pivotal leadership role, you will define, align, and execute the operational strategy across our GTM organization, driving scalability, efficiency, and predictability in our revenue engine. You will manage and inspire a high-performing operations team, foster a culture of operational excellence and data-driven decision-making, and serve as a trusted advisor to the CRO and other GTM leadership.
- Defining, aligning, and executing the operational strategy across the GTM organization to drive scalability, efficiency, and predictability in the revenue engine.
- Managing and inspiring a high-performing operations team, fostering a culture of operational excellence and data-driven decision-making.
- Overseeing and optimizing the end-to-end GTM process, identifying and implementing improvements to drive efficiency and reduce friction across the customer lifecycle.
- Deep expertise in GTM planning, partner/channel operations, xDR operations, territory design, quota design and sales process optimization
- 12+ years of progressive experience in Sales Operations, GTM Operations, or Business Operations within the B2B SaaS industry
- Exceptional analytical and quantitative skills; proficiency in data analysis, modeling, and business intelligence tools
- Demonstrated ability to thrive in a fast-paced, high-growth environment and manage multiple priorities effectively
- Bachelor's degree in Business, Finance, or a related field; MBA or advanced degree preferred
- 5+ years of experience leading and managing large, multi-functional operations teams, including Sales Operations, Partner Operations, and Customer Success Operations
- Proven success operating as a strategic partner to a CRO or equivalent C-level executive, with a track record of driving significant revenue efficiency and scale
- Outstanding communication, presentation, and interpersonal skills, with the ability to influence and align senior leaders across different functions
- Bias towards action and Ownership mentality: Someone who exhibits a strong results-oriented ownership mentality and owns both successes and failures/learnings in past experiences
- Mastery of CRM systems (preferably Salesforce) and a strong understanding of the broader sales technology ecosystem
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