Operations Director (Payments)

Join Fireblocks, a leading digital asset security platform, as an Operations Director (Payments). In this role, you will lead the establishment of operational infrastructure for a regulated payments business, oversee day-to-day operations, manage financial performance, and work directly with regulators to ensure compliance. The ideal candidate will have 5+ years of experience in financial operations, strong leadership skills, and a basic understanding of blockchain technology.

• Establish and manage operational infrastructure for a regulated payments business, including banking relationships and financial processes.
• Develop and implement operational workflows, policies, and procedures that ensure regulatory compliance and operational excellence.
• Oversee day-to-day operations, including transaction processing, reconciliation, and reporting, while managing financial performance.
• Strong leadership skills with the ability to build and develop high-performing teams
• Understanding of money transmission licensing requirements and compliance frameworks
• Experience working in fast-paced, ambiguous environments where processes need to be created from the ground up
• Proven track record in building and scaling operational teams and systems in regulated financial environments
• 5+ years of experience in financial operations in stablecoin payments, money transmission, banking, or fintech
• Strong communication skills and ability to represent the company professionally with regulators, partners, and clients
• Basic understanding of blockchain technology and digital assets (deep technical knowledge not required)
• Experience with treasury management, cash flow operations, and financial controls
• Excellent project management capabilities with experience launching new business lines or entities
• Direct experience with money transmitter licensing and operations
• Experience at a high-growth fintech company or financial institution
• Background in payment processing, digital wallets, or similar financial services
• Knowledge of stablecoins and their use in payment applications
• MBA, CPA, or relevant financial/operational certifications