Customer Success Engineer (German Speaker)

Join Postman as a Customer Success Engineer, where you'll be the technical architect of Customer Success, solving complex challenges and creating reusable solutions. You'll partner with Customer Success Managers, conduct technical discovery, build reusable assets, and provide product feedback. Enjoy benefits like unlimited PTO, health care coverage, and career development opportunities.

• Partner closely with Customer Success Managers to own the technical solutioning process and architect workflows within Postman.
• Consult on the technical implementation path, figure out how to make it happen, and create pragmatic workarounds when the product doesn't quite fit.
• Build reusable assets such as technical guides, templates, scripts, or reference implementations that scale best practices across customers.
• Success in this role requires a blend of technical expertise, systems thinking, and the ability to translate complex business objectives into actionable implementation steps
• Experience with JavaScript and related technologies such as Node.js or TypeScript, or equivalent experience with other modern scripting languages
• Experience building technical collateral that scales - scripts, templates, automation tools
• Comfort engaging both individual developers and enterprise architects
• You should be comfortable in Postman and familiar with the broader developer toolchain – GitHub, AWS, Azure, and other pipelines. Most importantly, you need to understand how enterprises actually build and ship software, not just how they say they do in planning meetings
• Customer Success Engineering, Solutions Engineering, Forward Deployed Engineering, Technical Account Manager… the title doesn't matter as much as the hands-on technical work that solves real problems for customers
• Fluent in German
• Strong foundation in Computer Science or Engineering (degree or equivalent real-world experience)
• You need 6-8+ years in a technical customer-facing role and a portfolio of “built things”
• Deep understanding of APIs, developer workflows, and modern DevOps practices
• Proven ability to scope ambiguous problems and deliver working solutions quickly