Senior Manager of Software Engineering

Join GoFundMe as a Senior Manager of Software Engineering, where you'll lead the engineering team responsible for the Integrations Platform. You'll shape the technical direction, foster a high-performing team, and drive operational excellence. This role requires a strong background in software engineering, experience in managing teams, and a passion for solving complex technical challenges.

• Lead and support a team of software engineers in building and operating the Integrations Platform, fostering a high-performing and inclusive environment.
• Own the delivery and execution of the integrations roadmap, balancing partner needs, new platform capabilities, reliability work, and technical debt.
• Drive operational excellence for correctness-critical systems, including healthy on-call practices, SLO-based monitoring, incident response, and blameless retrospectives.
• Proven ability to deliver complex platform or backend projects, managing scope, risk, and stakeholders across teams
• A track record of recruiting, hiring, developing, and retaining strong engineers, and of building healthy, motivated teams
• Comfort with correctness-critical distributed systems concepts, including idempotency, reliable event processing, and safe, phased production migrations
• Experience partnering cross-functionally with Product, Design, Customer Success, Sales, and external partners to deliver customer-focused solutions
• Strong communication and collaboration skills, a product-minded approach, and a passion for mentoring engineers and solving complex technical challenges
• Experience driving operational excellence, including on-call health, observability, and incident management
• Experience leading and growing software engineering teams as a people manager, backed by a strong prior hands-on background as an IC
• A credible technical partner: able to engage deeply in design and architecture discussions for backend, distributed, and event-driven systems, and to coach engineers on technical decisions
• Familiarity with the technologies underpinning modern integration platforms, such as TypeScript/Node.js, APIs and webhooks, message-driven architectures, and AWS services (e.g., Lambda, SQS, SNS, DynamoDB, ECS, API Gateway)
• Familiarity with durable execution or workflow orchestration technologies such as Temporal or Cadence
• Experience managing teams that build integrations, platforms, public/private APIs, or developer-facing services
• Experience integrating with Salesforce, particularly nonprofit-focused products including NPC, NPSP, or Experience Cloud, and understanding of CRM ecosystems and the nonprofit or fundraising technology space
• Experience leading teams through re-platforming or large-scale migrations while operating legacy and modern systems simultaneously
• Familiarity with iPaaS platforms such as Zapier or Workato, and with PHP/Laravel environments
• Experience establishing conventions and verification practices that enable AI coding agents to contribute safely at scale