Lead Program Manager (Technology)

Join our Technology team as a Lead Program Manager, where you will drive high-impact initiatives critical to our strategy and alignment with company goals. You will act as a bridge between functions and teams, developing frameworks that streamline program execution, optimize resource allocation, and drive accountability across multiple product domains. Your role will involve leading discovery efforts, establishing program foundations, serving as a senior program leadership resource, and assessing program health across the portfolio. You will also design and implement repeatable program management standards, coach program managers and cross-functional leaders, and facilitate executive-level decision-making.

• Conduire des initiatives de produit qui impliquent plusieurs parties prenantes, des délais concurrents et de nombreux éléments en mouvement.
• Agir en tant que pont entre les fonctions et les équipes, en développant des cadres qui rationalisent l'exécution du programme, optimisent l'allocation des ressources et favorisent la responsabilité.
• Établir les fondations du programme pour les initiatives nouvellement formées, y compris les structures de gouvernance, les rythmes opérationnels, les modèles d'alignement des parties prenantes, les indicateurs de succès et les cadres d'exécution.
• You’re excited by the idea of leading initiatives across the organization and driving impact
• Everything you deliver is backed by a solid strategy
• You maintain confidence throughout all your projects and are committed to getting things done
• Results-driven - consistently achieves results, even under difficult circumstances
• As a Lead Program Manager, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:
• Ethical practice - the ability to integrate core values, integrity, and accountability throughout all organizational and business practices
• Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome
• Nimble learning - actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder
• Strategic mindset - anticipates future trends and implications accurately; articulates credible pictures and visions of possibilities that will create sustainable value
• Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation
• Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism
• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to gain understanding
• Customer focus - builds strong customer relationships and delivers customer-centric solutions
• Analytical - uses a logical reasoning process to break down and work through a situation or problem to arrive at an outcome
• Exceptional written and verbal communication skills, including the ability to synthesize complex information into clear recommendations for executive audiences
• Demonstrated ability to influence senior leaders and executive stakeholders without direct authority, driving alignment across competing priorities and perspectives
• Minimum of 8+ years of experience in strategy, operations, management consulting, program management, product operations, business operations, or a related cross-functional leadership role
• Exceptional systems thinker who can identify patterns, dependencies, organizational friction points, and opportunities for leverage across complex environments
• Proven ability to translate emerging strategies, executive priorities, or loosely defined opportunities into actionable plans, operating models, and measurable outcomes
• Demonstrated experience leading highly ambiguous, cross-functional initiatives that span multiple teams, organizations, or business functions
• Creative systems thinker who thrives in ambiguity, demonstrates strong judgment, and has a passion for simplifying complexity and accelerating organizational outcomes
• Strong technical fluency and curiosity, with the ability to quickly develop expertise in new domains, technologies, products, and business models
• Strong business acumen with the ability to evaluate organizational tradeoffs, investment decisions, operating models, and long-term strategic implications
• Experience establishing structure where little exists, including defining ownership models, governance mechanisms, decision-making frameworks, and operating rhythms