Senior Experience Designer (Internal Experiences)

Join Justworks as a Senior Experience Designer, where you'll design integrated systems that enhance user experiences and align with business needs. Collaborate with cross-functional teams, advocate for user needs, and deliver high-quality, polished work. Enjoy benefits like paid volunteer work, parental leave, and extensive learning opportunities.

• Advocate for Justworks users and champion operational simplicity across all touchpoints; balancing UX concerns with business goals, technological constraints, and broader company strategy.
• Collaborate closely with partners in Product, Engineering, Research and Data to define scope and align on user and business goals.
• Participate in discovery efforts and leverage insights to frame design problems and translate them into actionable solutions.
• Ability to visually model complex information structures and use these models to communicate complex ideas, reveal insights, and align non-design audiences to a problem/solution space
• 5+ years of professional experience in designing for complex, integrated human/software service delivery, ideally in human resources, healthcare, insurance, benefits, or related domains
• Strong collaboration experience working as part of a cross-functional team, collaborating fluidly with engineers, product managers, researchers, data scientists, and others
• Attention to detail, and a refined sense of craft in visual design, typography, and brand expression
• Practical understanding of how qualitative and quantitative research and data inform product and design decisions
• Fluency in Figma and other common design tools
• A portfolio of case studies demonstrating experience leading complex product design efforts, including clear problem framing, collaboration processes, final solutions, and measurable outcomes