Senior Lead Systems Engineer, AI & Automation

Join Braze, a leading customer engagement platform, as a Senior Lead Systems Engineer. In this role, you will architect scalable solutions, lead complex technical initiatives, and shape the future of enterprise technology. You will work closely with various teams to build reliable and efficient solutions that enhance the employee experience. The ideal candidate has 8+ years of experience in enterprise-scale integrations and automation, a strong software engineering background, and a passion for leveraging AI and automation to solve operational challenges.

• Architect scalable solutions that connect the systems powering Braze while helping redefine how employees interact with IT through conversational experiences, automation, and self-service.
• Lead complex technical initiatives from concept through delivery, building integrations that span platforms such as Slack, Okta, Workday, Atlassian, GitHub, Google Workspace, and other critical business systems.
• Design and build intelligent automation that streamlines business processes across enterprise platforms. Leverage AI, agentic workflows, and modern integration patterns to reduce manual effort, improve operational efficiency, and enhance employee productivity.