Technical Account Manager

Join Braze, a leading customer engagement platform, as a Technical Account Manager. In this role, you will own the ongoing technical relationship with customers, drive value and adoption of Braze's product, and serve as a trusted technical advisor. You will manage a portfolio of named accounts and collaborate closely with the Customer Success and wider account teams. This is an opportunity to make a real impact in a fast-paced, collaborative environment.

• As a Technical Account Manager at Braze, you will be responsible for owning the ongoing technical relationship with customers, collaborating closely with the Customer Success and account teams.
• You will drive value, retention, and adoption of Braze’s product through the customer lifecycle, acting as the technical counterpart between Braze and your client’s product and engineering team.
• You will manage a portfolio of named accounts, typically in the Enterprise and Strategic classification of accounts, and be responsible for understanding your customer's needs and proactively driving forward technical initiatives.