General Manager of B2B Marketplace

Join Vetcove, a leading B2B marketplace for veterinary supplies. As the General Manager of the Clinic Purchasing Platform, you will be responsible for the performance and operations of our flagship purchasing platform and key enterprise customer relationships. You will lead and develop two experienced managers, partner with cross-functional teams, and continuously improve processes and metrics. This role requires a strong background in account management, relationship-based sales, and people management.

• Assurer la performance et les opérations de la plateforme d'achat de cliniques de Vetcove, en supervisant une organisation combinée d'environ 15 professionnels en contact avec les clients.
• Diriger et développer deux managers expérimentés responsables de la gestion des comptes et de l'expérience client, en veillant à ce que les équipes exécutent les priorités.
• Collaborer avec les équipes Produit, Ingénierie, Ventes, Marketing et Opérations pour prioriser les besoins des clients et conduire des initiatives interfonctionnelles.
• Interest in data and more quantitative problem solving
• Comfortability in a fast-paced environment
• Proven experience managing complex enterprise relationships
• An eagerness to be involved in the details of ongoing projects, despite a high-level role & title
• Previous people management responsibilities, including experience managing managers or leading teams through other leaders
• Expertise in Excel, PowerPoint, and Word
• 8+ years of account management, relationship-based sales, or similar experience
• A positive attitude and team-based mentality; excellent collaboration skills
• Strong attention to detail and project management skills
• Ability to adapt quickly and manage many concurrent responsibilities
• Bachelors Degree