People Operations Manager

Join WRITER, a high-growth technology company, as a People Operations Manager. In this role, you will lead and continuously improve all stages of the employee lifecycle, define and document people operations processes, and implement automation efforts using WRITER's AI platform. You will also manage compliance with employment regulations, navigate sensitive employee relations matters, and work closely with various departments to design efficient workflows. Benefits include employer-covered medical plans, flexible location and schedule options, company stock options, and generous PTO.

• Lead and continuously improve all stages of the employee lifecycle, including pre-boarding, onboarding, role changes, and offboarding.
• Define, document, and improve people operations processes and best practices, and lead people team initiatives from scoping through execution.
• Administer and optimize our HRIS and people tooling, build and maintain operational dashboards to surface key people metrics.
• Experience with people analytics: building dashboards, tracking trends, and using data to inform strategy
• A systems-thinking mindset — you naturally map workflows, look for automation opportunities, and build for scale
• Deep knowledge of employment law and HR compliance across federal, state, and local regulations
• Strong project management skills: you're organized, deadline-driven, and comfortable managing multiple workstreams simultaneously
• Hands-on experience with HRIS platforms and a track record of improving HR operational systems
• Demonstrated ability to design and implement processes from scratch, not just inherit and maintain them
• Excellent written and verbal communication skills; you're a clear, confident presenter
• High emotional and social intelligence — you build genuine relationships across all levels and functions
• 7+ years of experience in human resources, people operations, or a closely related operational role — ideally at a high-growth technology company
• Track record of using AI and automation tools to significantly improve people ops workflow efficiency and employee experience
• SHRM-CP, SHRM-SCP, or PHR/SPHR certification
• Experience building databases or improving HR operational infrastructure