About The Role

Join Miter, a fast-growing vertical software company on a mission to revolutionize the construction industry. As a Strategic Customer Success Manager, you will own our largest and most complex customer relationships post-launch, driving revenue retention, product adoption, and expansion. You will build C-suite relationships, execute strategic account plans, and manage escalations. This is a collaborative, detail-oriented role that requires strong account-planning and project-management skills.

Gestionar una cartera de cuentas estratégicas, asegurando la retención y expansión de ingresos.
Impulsar la adopción y la salud del cliente, monitoreando señales de salud y construyendo planes de éxito.
Establecer y profundizar relaciones de confianza con patrocinadores ejecutivos, ejecutando revisiones comerciales.

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