Director of UX Research (Dating Outcomes & Platform)

Join Hinge, the dating app designed to be deleted. As the Director of UX Research, you will lead research across our Dating Outcomes and Platform product areas, setting the vision and strategy for how research informs product decisions. This senior leadership role involves managing a team of researchers, owning the research strategy and roadmap, and operating as a strategic partner to group-level product, design, data science, and engineering leadership. You will have a significant impact on how Hinge invests and shapes the future of online dating.

• Definir y dirigir la visión, estrategia y hoja de ruta de la investigación de UX para las áreas de productos de resultados de citas y plataforma.
• Liderar, capacitar y hacer crecer a un equipo de investigadores experimentados, estableciendo un alto estándar para la calidad, el rigor y el impacto.
• Operar como un socio estratégico al sintetizar las ideas de investigación y los hallazgos de ciencia de datos en puntos de vista que dan forma a la visión y estrategia del producto.
• Ability to operate at both the strategic and craft level — setting research vision while holding a high bar for rigor and execution across the team
• Passion for innovation and exploring how emerging technologies, including generative AI, can elevate the craft and impact of research
• Demonstrated ability to do the organizational glue work: identifying when teams aren't functioning well, diagnosing root causes, and driving the interventions to fix it
• Experience managing and mentoring highly senior ICs — able to establish clear roles and responsibilities, protect independent scope, and support researchers who are deeply embedded in product strategy and operating at a level that may match or exceed their manager's domain depth
• Deep expertise across qualitative and quantitative research methods — able to set the methodological bar across a team, partner fluently with Data Science, and integrate quant and qual into a unified research strategy
• 10+ years of UX research experience in consumer-facing industries, with 4+ years managing and developing professional researchers across multiple levels
• Passion for Hinge's mission of helping people build meaningful relationships
• Confident, clear communicator who can represent research strategy at VP-level forums, influence without authority across product, engineering, design, and data, and present complex tradeoffs accessibly
• Proven track record of leading research across complex, multi-team consumer product portfolios with clear examples of research directly shaping product strategy and measurable outcomes