Customer Success Manager (U.S.)

Join our team as a Customer Success Manager for the U.S. market. In this role, you will lead onboarding for new clients, conduct quarterly business reviews, train sales teams, drive usage and retention, identify expansion opportunities, serve as the senior contact for U.S. customers, and provide technical and strategic support. A bachelor's degree and 3-5 years of experience in SaaS customer success or account management are required.

• Lead onboarding for new U.S. clients and ensure a smooth transition to the company's services.
• Conduct quarterly business reviews and drive usage to ensure >90% retention.
• Identify expansion opportunities and serve as the senior contact for U.S. customers.