Graduate Technical Account Management

Join Fospha, a high-growth, data-led business at the intersection of marketing, analytics, and technology. As a Customer Success Coordinator, you will independently manage a portfolio of accounts, focusing on customer health and product adoption. You will have the opportunity to engage with senior leadership at leading retail brands, develop strong interpersonal relationships with clients, and collaborate with various departments within the company. This role offers comprehensive training, career development opportunities, and a competitive salary with benefits.

• Independently own a portfolio of accounts, being the main point of contact from the point of signature onwards.
• Responsible for the customer health and product adoption with the ultimate goal of client retention.
• Project manage the onboarding of clients, hitting time to value targets, and bring clients through the adoption playbook.