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Staff Engineer (Customer Onboarding)
Adyen · Chicago, United States
About The Role
Join Adyen as a Staff Engineer for Onboarding, where you will lead the evolution of the merchant journey into a seamless activation layer. You will design the architecture that turns complex regulatory and business requirements into a zero-friction activation experience for merchants. Your role will involve driving activation velocity, bridging policy and code, shaping product strategy, and ensuring global standardization. You will have the opportunity to work in a dynamic and innovative environment with various benefits, including a global exchange program, weekly happy hour, and work from home opportunities.
- Lead the evolution of the Adyen merchant journey into a seamless, high-velocity activation layer, focusing on onboarding as an Intelligent Extraction and Reasoning problem.
- Design the architecture that turns complex regulatory and business requirements into a zero-friction activation experience for merchants, minimizing time-to-value.
- Shape the strategic roadmap in partnership with the Director of Engineering, other Staff Engineers, and Product teams, delivering innovative solutions that drive merchant success.
- Applied AI Experience: You have experience (or a deep technical interest) in building production-grade interfaces powered by LLMs, including harnesses, policy enforcement, evals, RAG architectures and secure data handling
- Entrepreneurial & Autonomous: You can navigate a large, global organization to align diverse teams (Risk, Operations, Product) on a unified technical vision for onboarding
- Full-Stack Powerhouse: Deeply proficient in Java and experienced in building high-concurrency API architectures
- Systems Architect: You think in terms of merchant journeys and system bottlenecks. You have a track record of building resilient, distributed systems
- Compliance-Minded: You have a deep understanding of security-by-design, specifically as it relates to KYC, identity verification, and regulated data handling
- Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
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