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IT Operations Specialist
CoreWeave · Sunnyvale, United States
About The Role
Join CoreWeave as an IT Operations Specialist, where you'll be responsible for delivering a secure, reliable, and scalable technology experience for employees. You'll work closely with various teams to support the full employee lifecycle while continuously improving reliability, automation, and operational maturity. This role requires strong technical skills, operational judgment, and the ability to thrive in a fast-paced environment.
- Support and scale CoreWeave's internal IT environment, focusing on end-user and systems support, automation, and process improvement.
- Collaborate with cross-functional teams to enhance reliability, automation, and operational maturity throughout the employee lifecycle.
- Manage macOS and Windows endpoints, deploy and support VDI environments, and administer ITSM and identity management platforms.
- Hands-on experience managing macOS and Windows endpoints using MDM platforms such as Jamf and Intune
- Experience deploying and supporting VDI environments and end-user workstations
- Experience creating and maintaining technical documentation for systems and operational procedures
- Strong understanding of user lifecycle management (onboarding, offboarding, role changes, device provisioning)
- Ability to troubleshoot across SaaS, endpoint, identity, and network layers
- Willingness to participate in on-call rotations and provide occasional after-hours or weekend support for critical incidents
- Scripting experience in Python, Bash, or PowerShell; familiarity with Terraform or other infrastructure-as-code tools for automation
- Experience administering ITSM platforms (Freshservice or similar), including ticketing workflows, asset tracking, and automation
- Proven experience administering identity and access management platforms (Okta or equivalent), including lifecycle automation and group management
- 4–6 years of progressive experience in IT support or IT operations roles, preferably in cloud-native or high-growth environments
- Solid understanding of cloud security fundamentals, MFA, device compliance, and endpoint protection (EDR, email security, MDM controls)
- You take pride in delivering a high-quality end-user experience while strengthening backend systems
- Experience supporting Kubernetes-based or containerized environments
- Experience integrating SaaS platforms via APIs or automation tooling
- You enjoy building reliable, repeatable IT systems that scale with the business
- Wondering if you're a good fit?
- Experience in high-growth startup or scale-up environments
- Knowledge of office network topology, hardware, and physical infrastructure
- Exposure to compliance frameworks such as SOC 2 or ISO 27001
- You're curious about automation, platform ownership, and improving operational efficiency
- We believe in investing in our people and value diverse experiences—even if you don't meet every requirement. You may be a great fit if:
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