Senior Site Reliability Engineer

Join Kody, a global payment platform, as a Senior Site Reliability Engineer. In this role, you will be responsible for ensuring the reliability, availability, scalability, and operational excellence of our payment processing systems. You will own production observability, incident response, service-level management, and cloud infrastructure reliability. Additionally, you will participate in a follow-the-sun production on-call rotation and drive reliability improvements through automation and performance optimization. This position offers remote work flexibility, a generous holiday allowance, and a learning and development budget.

• Assurer la fiabilité, la disponibilité, l'évolutivité et l'excellence opérationnelle de la plateforme de paiement mondiale.
• Participer à la rotation d'appel de production et être le principal responsable des incidents.
• Définir et maintenir les SLO, SLI, budgets d'erreur, normes d'alerte et processus de préparation opérationnelle.
• Deep understanding of distributed systems, cloud-native architectures, high availability, disaster recovery, capacity planning, and performance optimization
• Strong knowledge of SRE principles, including SLOs, SLIs, error budgets, incident management, alert governance, and operational excellence
• Strong hands-on experience with AWS, Kubernetes (EKS), Terraform, PostgreSQL, Redis, Kafka, Linux, networking, and modern observability platforms
• Proven experience operating payment, banking, fintech, or other highly regulated systems with stringent security, compliance, and uptime requirements
• 5+ years of experience in Site Reliability Engineering, Platform Engineering, DevOps, or Cloud Infrastructure roles supporting mission-critical production systems
• Champions a culture of operational readiness, continuous learning, post-incident improvement, and blameless accountability
• Demonstrates strong mentoring and technical leadership skills, influencing engineering teams to build reliable, scalable, and resilient systems by design
• Proven ability to lead cross-functional incident response efforts, coordinate stakeholders, and communicate effectively during high-severity production events
• Demonstrates strong ownership and accountability, taking end-to-end responsibility for service reliability and customer impact
• Continuously drives engineering excellence through iterative improvement, automation, standardization, and elimination of operational toil
• Applies a systematic and methodical approach to troubleshooting, root-cause analysis, and incident resolution in complex distributed environments
• Data-driven mindset with the ability to leverage metrics, telemetry, trends, and service-level indicators to prioritize reliability investments and operational improvements
• Possesses a strong sense of urgency during production incidents while maintaining sound judgment and structured decision-making under pressure