Finance Operations Associate

Join our Finance team as a Finance Operations Associate, where you will be responsible for the day-to-day execution of our Order-to-Cash cycle. Your key responsibilities will include accurate and timely billing, managing collections on overdue accounts, and maintaining data integrity. You will work closely with our Revenue Operations and Delivery teams to resolve billing issues and ensure timely collection. The ideal candidate should have 1-3 years of experience in billing, collections, or accounts receivable, and possess strong analytical thinking and detail-orientation skills.

• Assurer l'exécution quotidienne du cycle Order-to-Cash, y compris la facturation précise et en temps voulu, la gestion des collections et le maintien de l'intégrité des données.
• Travailler en étroite collaboration avec les équipes des opérations de revenus et de livraison pour résoudre les problèmes de facturation et garantir une collecte rapide.
• Identifier les opportunités d'amélioration des processus, de rationalisation des flux de travail de facturation et d'amélioration des résultats de collecte.
• The ideal candidate is detail-oriented, comfortable working across systems, and brings discipline and a bias toward results. You thrive in a fast-paced environment where precision matters and are energized by building processes that didn't exist before
• Leveraging AI: You are excited about leveraging AI and automation to eliminate repetitive manual work in the billing cycle
• Systems Proficiency: You are comfortable navigating CRM and invoicing platforms (Salesforce, billing/ERP systems) and pick up new tools quickly. Experience with subscription billing platforms is a plus
• Communication & Presence: You can navigate difficult conversations with customers professionally - balancing firmness with relationship preservation. You communicate clearly with internal teams, and partner with Delivery to drive issues to resolution
• The "Get It Done" Mindset: You are a self-starter who doesn't wait to be told what to do. You manage your own queue, prioritize effectively, and follow through until the invoice is paid or the issue is resolved. You are comfortable operating with ambiguity and building processes from scratch
• Experience: 1-3 years of experience in billing, collections, or accounts receivable. We welcome candidates with a Finance/Accounting background, strong numerical aptitude, and a highly organized, structured approach to systems and data. You should either understand or be ready to quickly scale up on the end-to-end order-to-cash cycle; big plus if you have experience SaaS consumption-based billing, and/or accounts receivable
• Analytical Thinking: You can look at an aging report or payment history and quickly identify the story — who's paying late, who's a credit risk, and where the team should focus its energy
• Detail-Orientation & Accuracy: You have a track record of handling financial data with precision. You catch discrepancies before they become problems and take ownership of getting the numbers right