About The Role

Join DataRobot as a Lead Account Manager, where you will be responsible for expanding and retaining relationships with a portfolio of existing non-strategic customers. You will execute account plans, uncover new use cases, and drive application growth through upsell and cross-sell motions. You will also partner with Technical Success Managers to ensure value realization and long-term customer success. This role offers a competitive benefits package, including medical, dental, and vision insurance, flexible time off, and work-from-home opportunities.

Expanding and retaining relationships within a portfolio of existing non-strategic customers.
Executing account plans, uncovering new use cases, and driving application growth through upsell and cross-sell motions.
Taking full commercial ownership of the account and partnering with Technical Success Managers to ensure value realization and long-term customer success.
Strong collaboration skills and experience working cross-functionally with technical and customer success teams
Ability to navigate complex customer environments, manage multiple stakeholders, and serve as a trusted commercial lead
Proven ability to engage business and technical stakeholders to uncover new use cases and expand account footprint
Demonstrated success renewing and growing recurring revenue across multi-year, subscription-based contracts
10+ years of quota-carrying sales or account management experience in SaaS or enterprise technology, with a focus on existing customer expansion; familiarity with GenAI or applied AI concepts a plus
Bachelor's degree or equivalent experience
Research shows that many women only apply to jobs when they meet 100% of the qualifications while many men apply to jobs when they meet 60%. At DataRobot we encourage ALL candidates, especially women, people of color, LGBTQ+ identifying people, differently abled, and other people from marginalized groups to apply to our jobs, even if you do not check every box. We’d love to have a conversation with you and see if you might be a great fit

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