Senior Information Systems Engineer (IT Engineering)

Join Cribl's IT Engineering team as a Senior Information Systems Engineer. In this high-impact role, you will be the technical owner of core systems that drive Cribl's daily operations. You will collaborate closely with various teams to design and run essential services, manage endpoint security, and oversee automation workflows. This remote-first position offers a comprehensive benefits package, including medical, dental, and vision insurance, disability and income protection, mental health care, retirement plans, family planning support, generous time off, and remote office perks.

• Assumer la responsabilité technique des systèmes essentiels qui soutiennent les opérations quotidiennes de Cribl, y compris l'identité et l'accès, les points de terminaison et l'infrastructure cloud.
• Collaborer étroitement avec les équipes de sécurité, d'applications d'entreprise et des ressources humaines pour concevoir et gérer les services utilisés par Cribl à grande échelle, tels qu'Okta, AWS, ServiceNow.
• Diriger l'administration de ServiceNow pour l'IT et la sécurité, y compris le modèle de données de base, le catalogue, les flux de travail, les SLA et les intégrations.
• ServiceNow Administration: Hands-on administration of ServiceNow or a similar enterprise ITSM platform, including workflow configuration, catalog items, change/incident processes, and basic reporting
• Scripting & Automation: Experience with at least one scripting language (Python, PowerShell, Bash, or similar) and comfort working with REST APIs and JSON
• Corporate IT Systems Experience: 5+ years in corporate IT roles with significant responsibility for systems administration across identity, SaaS, and/or infrastructure in a cloud-first environment, with a proven track record balancing project work and operational/on-call responsibilities
• Endpoint Management Ownership: Demonstrated ownership of macOS and/or Windows endpoint management in a mid-to-large fleet, including baseline configs, software distribution, and patch management
• AWS Administration (Required): Hands-on, production experience with AWS (IAM, VPCs, EC2/ECS or similar, basic networking, tagging/governance) supporting internal IT or SaaS platforms
• Enterprise Identity Provider Experience: Direct, production experience with at least one enterprise identity provider — Okta strongly preferred; Azure AD/Entra ID or similar acceptable — including SSO, lifecycle management, and access policies
• Remote-First Operator: Comfortable working autonomously in a fast-moving, distributed environment — you manage your own priorities, communicate proactively, and know when to escalate
• Experience with Jamf (macOS), Intune (Windows/mobile), and/or device posture tooling such as Kolide or similar
• Experience managing core SaaS tools such as Google Workspace, Slack, Zoom, Atlassian, or Glean
• Background designing or maintaining automations with tools like Serval, Zapier, or equivalent orchestration platforms
• Working knowledge of Azure (subscriptions, RBAC, group-based access) and/or other major cloud providers alongside AWS
• Experience evaluating, configuring, and governing AI tools and agents (e.g., Claude, Gemini, Glean) and MCP-based agent frameworks in an enterprise environment
• Prior experience supporting a rapidly scaling, distributed engineering organization