Senior Manager of Marketing and Operations

Join Cribl, a remote-first company, as a Senior Manager of Marketing Operations. In this player-coach role, you will lead the Marketing Operations team, improve processes, and ensure efficient execution across the organization. You will partner with various departments, identify gaps in current processes, and establish a proactive operating rhythm with marketing leaders. The position offers a comprehensive benefits package, including medical, dental, and vision insurance, disability and income protection, mental health care, retirement plans, family planning benefits, and generous time off.

• Lead and coach the Marketing Operations team, focusing on cross-training and building resilience.
• Improve processes and execution in campaign operations, lead lifecycle, routing, dashboards, attribution, and workflow automation.
• Establish a proactive operating rhythm with marketing leaders by surfacing risks, opportunities, and performance patterns.
• The role is designed for a leader who can step into day-to-day operational work where needed, while also building the team’s capabilities across campaign operations, lifecycle/routing, reporting, data hygiene, attribution, and workflow automation
• Strong communication skills and the ability to work effectively with technical and non-technical stakeholders
• Strong analytical and problem-solving skills, with the ability to translate business needs into clear operational solutions
• Strong working knowledge of lead management, lifecycle design, routing, campaign operations, segmentation, and data hygiene
• Experience building or improving processes, documentation, and operational frameworks that scale execution across teams
• Ability to identify where AI can improve speed, quality, scale, or insight while maintaining process rigor, data quality, and appropriate human oversight
• 2+ years of people management, team leadership, or strong player-coach experience in a high-growth environment
• Preferred Experience
• Experience in a B2B SaaS environment
• Experience supporting SDR or broader GTM workflows in partnership with Sales and RevOps
• Deep hands-on experience with Salesforce and Marketo
• Experience applying AI tools, AI-assisted workflows, and automation thoughtfully in business operations
• 6+ years of experience in Marketing Operations, Revenue Operations, GTM systems, or related business systems roles
• Experience with attribution, BI, or reporting environments such as HockeyStack, Omni, Looker, Tableau, or similar platforms
• Experience with attribution and performance measurement, including platforms such as HockeyStack, Bizible, or similar tools
• Experience with workflow automation, integration tooling, or low-code/no-code orchestration