About The Role

Join Asana as a Renewals Manager, where you will negotiate contract renewals, identify customer needs, and drive on-time renewal closure. You will engage decision makers, develop negotiation strategies, maintain a rolling forecast, and manage the quote-to-close process. You will also contribute to the design and implementation of efficient renewal processes. Enjoy comprehensive health benefits, professional development opportunities, and a focus on career growth.

Negotiate all facets of contract renewals using commercial judgment and develop win/win negotiation strategies.
Identify customer needs and demonstrate strong account management capabilities to drive on-time renewal closure.
Maintain and report an accurate rolling 150-day forecast, analyze renewal data to identify trends, and document all renewal steps.
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
Analytical Skills: Maintain a forecast and have an analytical mindset to analyze data and identify trends
Proficiency in relevant tools: Experience with quoting systems, contracting tools, and subscription management systems
Communication Skills: Excellent verbal and written communication skills. Experienced in contract negotiations, value selling, discovery, and closing. Strong presentation skills and executive presence
Knowledge of Asana Products: Familiarity with work management and the Asana platform
Understanding of ARR and Renewals: A deep understanding of these concepts
Able to work West Cost- Pacific Time Working Hours
Thrive in a continually evolving environment while balancing a book of business and customer satisfaction
Customer Relationship Management: Exceptional ability to build and maintain strong customer relationships
Approaches work with empathy and a creative, problem-solving mindset
At least 3-5 years Renewals Experience: A proven track record of success and quota achievement in a renewal sales or related role. SaaS experience is a plus
Problem-solving Skills: Ability to identify and resolve issues related to renewals

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