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Solutions Engineer (Command)

Asana · London, United Kingdom

External listingfull-time27 days ago

About The Role

Join Asana, a leading work management platform, as a Solutions Engineer. In this role, you will be part of a newly formed team focused on bringing Command by Asana to product development and engineering teams. You will work closely with Engineering leaders, product development teams, and cross-functional stakeholders to modernize work coordination and improve employee experiences. Your responsibilities will include leading technical validation, conducting discovery sessions, advising on solution architecture, and building repeatable demo assets. This is a unique opportunity to shape a new market motion at Asana and make a significant impact on the company's success.

  • Partner with the incubation Account Executive to lead technical validation for Engineering and product development opportunities within mid-market and enterprise accounts.
  • Develop a deep understanding of product development—including sprint planning, delivery estimation, ticket management, bug management, and debugging agent decisions—and map those workflows to Command by Asana.
  • Conduct technical discovery sessions, whiteboard conversations, and tailored product demonstrations that position Asana within the customer's existing technology landscape.
  • This role requires strong technical curiosity and customer empathy—you'll lead discovery, technical validation, and solution design while partnering seamlessly with Asana's existing Account Executives, Customer Success Managers, and core Solutions Engineers to support both net-new and expansion opportunities
  • This role is ideal for someone who understands the Engineering buyer, thrives in ambiguity, loves building from the ground up, and is energized by the chance to help define a new market motion at Asana
  • Experience with engineering tools in categories such as Project & Issue Management, Agile Planning, AI Coding Agents, IDE, or CI/CD is a plus
  • Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
  • Highly proficient in designing and delivering product demonstrations, workshops, and whiteboard sessions for both technical and executive audiences
  • Background supporting displacement or migration conversations from legacy enterprise software is preferred
  • Bring an adaptable, intellectually curious, and strong builder mentality
  • Exhibit excellent discovery skills, enabling you to uncover customer workflows, technical constraints, decision criteria, and success metrics before jumping to a solution
  • Comfortable operating in early-stage or incubation motions where messaging, product capabilities, and playbooks are evolving in real time
  • Possess a strong understanding of Engineering and product development team personas, including familiarity with product delivery workflows, operational pain points, and the systems these teams use every day
  • Bring 3+ years of experience in Solutions Consulting, Sales Engineering, or similar customer-facing technical roles
  • At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply
  • Maintain a deep understanding of AI coding agents and how they fit into modern development teams, along with technical concepts like API/MCP, data structure, permissions, and automation
  • Show strong collaboration skills, working seamlessly with AEs, CSMs, Product, Product Marketing, and other Solutions Engineers to drive customer outcomes

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