Technical Solutions Engineer (Command)

Join Asana as a Technical Solutions Engineer (Command) and be part of a newly formed team focused on product development and engineering. This role offers a unique opportunity to shape the go-to-market strategy, partner with cross-functional teams, and drive customer outcomes. You will work closely with engineering leaders, product development teams, and stakeholders to modernize work coordination and improve employee experiences.

• Partner with the incubation Account Executive to lead technical validation for Engineering and product development opportunities within mid-market and enterprise accounts.
• Develop a deep understanding of product development—including sprint planning, delivery estimation, ticket management, bug management, and debugging agent decisions—and map those workflows to Command by Asana.
• Conduct technical discovery sessions, whiteboard conversations, and tailored product demonstrations that position Asana within the customer's existing technology landscape.
• This role requires strong technical curiosity and customer empathy—you'll lead discovery, technical validation, and solution design while partnering seamlessly with Asana's existing Account Executives, Customer Success Managers, and core Solutions Engineers to support both net-new and expansion opportunities
• This role is ideal for someone who understands the Engineering buyer, thrives in ambiguity, loves building from the ground up, and is energized by the chance to help define a new market motion at Asana
• Excellent discovery skills—you can uncover customer workflows, technical constraints, decision criteria, and success metrics before jumping to a solution
• Background supporting displacement or migration conversations from legacy enterprise software (Preferred)
• Comfort with modern sales and demo tooling, and with building scalable technical content for a growing field organization (Preferred)
• Comfort operating in early-stage or incubation motions where messaging, product capabilities, and playbooks are evolving in real time
• Proficiency in designing and delivering product demonstrations, workshops, and whiteboard sessions for both technical and executive audiences
• Experience with engineering tools in categories such as Project & Issue Management, Agile Planning, AI Coding Agents, IDE, CI/CD (Preferred)
• Strong understanding of AI coding agents and how they fit into modern development teams, along with technical concepts like API/MCP, data structure, permissions, and automation
• Strong collaboration skills—you work seamlessly with AEs, CSMs, Product, Product Marketing, and other Solutions Engineers to drive customer outcomes
• 3+ years of experience in Solutions Consulting, Sales Engineering, or similar customer-facing technical roles
• Strong understanding of Engineering and product development team personas, including familiarity with product delivery workflows, operational pain points, and the systems these teams use every day
• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
• Adaptability, intellectual curiosity, and a strong builder mentality