Senior Product Manager (Native Mobile)

Join SeatGeek's R&D team as a Senior Product Manager, where you'll own the native mobile experience for millions of fans attending live events. You'll define the vision and strategy for SeatGeek's iOS and Android apps, drive execution across fast iterative tests and larger differentiated bets, and partner with marketing, UX, analytics, and engineering. This high-impact role offers a flexible work environment, high-quality health insurance, ample paid time off, and a monthly ticket-purchase stipend for live events.

• Own the vision and strategy for SeatGeek’s native iOS and Android apps, creating a cohesive experience that earns a permanent place on fans’ home screens.
• Build and execute a roadmap that drives repeat engagement, including push notification strategy, personalized content surfaces, re-engagement flows, loyalty mechanics, and native platform capabilities.
• Use behavioral data, user research, and mobile platform insights to identify engagement gaps and design experiences that create habitual, high-frequency use.
• Knowledge of the technology industry to help your team make good tooling and framework decisions, setting them up for success
• Proven ability to lead cross-functional teams toward ambitious goals with urgency and clarity
• Experience working in both consumer and enterprise products, as this role uniquely owns fan experiences and rightsholder experiences
• Product-minded engineering experience, especially products that span native mobile, web, and backend systems
• Ideally, experience with products that leverage machine learning or AI-powered personalization to surface the right content or recommendation at the right moment
• Experience in the sports technology industry is preferred, but not a requirement
• Comfort with the operational realities of mobile shipping — release management, feature flags, crash monitoring, and the judgment to call a rollback when it’s needed
• 5+ years as an engineer in a role that focused on writing code
• Experience in both iterative, experiment-driven approaches and zero-to-one initiatives that have resulted in measurable business and customer impact
• A strong fluency with data: comfortable defining success metrics, diving into analytics, partnering with analysts to build cohort analyses, and making decisions from evidence rather than assumption
• Deep expertise in engagement and retention — you’ve built habit-forming loops, push notification programs, personalization systems, or lifecycle features that measurably improved retention and frequency metrics
• 5+ years of product management experience with a strong track record shipping native mobile products (iOS and/or Android) at scale
• Excellent communication and storytelling skills, with proficiency in modern prototyping tools like Claude, Figma Make, Loveable or similar to communicate ideas effectively to cross-functional partners
• Fluency in iOS and Android platform capabilities and guidelines — you understand HIG and Material Design well enough to hold your own with designers, know the constraints and opportunities from push to widgets to on-device ML, and have a strong point of view on how platform conventions should shape the SeatGeek experience
• Strong customer empathy and a tasteful eye for great design and UX — you can tell the difference between a feature that delights and one that just ships
• Ideally, experience with marketplace or ticketing products, or consumer apps in entertainment, sports, or travel where emotional purchase decisions and infrequent usage are core challenges to solve
• A foundation of technical excellence that your team can look up to
• You understand how to lead by setting context and facilitating collaboration between cross-functional partners in product, design, engineering, and leadership
• Hands-on experience with product analytics and attribution tooling (Amplitude, Firebase, Mixpanel, AppsFlyer, or similar) — you build your own dashboards and don’t wait for a data team to answer basic retention or funnel questions
• This role requires candidates to be based on the East Coast, with preference given to those in the New York City area