Senior Product Manager (Native Mobile)

Join SeatGeek as a Lead Product Manager, where you'll own the native mobile experience for millions of fans. This high-impact role involves defining the vision and strategy for our iOS and Android apps, driving engagement, and creating a cohesive experience that keeps fans coming back. You'll work closely with engineering, design, and data science teams, and have the opportunity to mentor junior product team members. Enjoy a flexible work environment, competitive benefits, and a monthly ticket-purchase stipend for live events.

• Own the vision and strategy for SeatGeek’s native iOS and Android apps, creating a cohesive experience that earns a permanent place on fans’ home screens.
• Build and execute a roadmap that drives repeat engagement, including push notification strategy, personalized content surfaces, re-engagement flows, and loyalty mechanics.
• Drive execution across a mix of fast iterative tests and larger differentiated bets that grow monthly active users, session frequency, and retention.
• Comfort with the operational realities of mobile shipping — release management, feature flags, crash monitoring, and the judgment to call a rollback when it’s needed
• Deep expertise in engagement and retention — you’ve built habit-forming loops, push notification programs, personalization systems, or lifecycle features that measurably improved retention and frequency metrics
• 5+ years as an engineer in a role that focused on writing code
• A foundation of technical excellence that your team can look up to
• Experience in both iterative, experiment-driven approaches and zero-to-one initiatives that have resulted in measurable business and customer impact
• Proven ability to lead cross-functional teams toward ambitious goals with urgency and clarity
• Strong customer empathy and a tasteful eye for great design and UX — you can tell the difference between a feature that delights and one that just ships
• Fluency in iOS and Android platform capabilities and guidelines — you understand HIG and Material Design well enough to hold your own with designers, know the constraints and opportunities from push to widgets to on-device ML, and have a strong point of view on how platform conventions should shape the SeatGeek experience
• Excellent communication and storytelling skills, with proficiency in modern prototyping tools like Claude, Figma Make, Loveable or similar to communicate ideas effectively to cross-functional partners
• A strong fluency with data: comfortable defining success metrics, diving into analytics, partnering with analysts to build cohort analyses, and making decisions from evidence rather than assumption
• Hands-on experience with product analytics and attribution tooling (Amplitude, Firebase, Mixpanel, AppsFlyer, or similar) — you build your own dashboards and don’t wait for a data team to answer basic retention or funnel questions
• Ideally, experience with products that leverage machine learning or AI-powered personalization to surface the right content or recommendation at the right moment
• 8+ years of product management experience with a strong track record shipping native mobile products (iOS and/or Android) at scale
• Ideally, experience with marketplace or ticketing products, or consumer apps in entertainment, sports, or travel where emotional purchase decisions and infrequent usage are core challenges to solve
• Experience in the sports technology industry is preferred, but not a requirement
• Experience working in both consumer and enterprise products, as this role uniquely owns fan experiences and rightsholder experiences
• Product-minded engineering experience, especially products that span native mobile, web, and backend systems
• Knowledge of the technology industry to help your team make good tooling and framework decisions, setting them up for success
• You understand how to lead by setting context and facilitating collaboration between cross-functional partners in product, design, engineering, and leadership