Senior Product Manager (Member Experience)

Join Vida Health as a Senior Product Manager, Member Experience. In this high-autonomy role, you'll drive engagement, retention, and health outcomes for hundreds of thousands of members across Vida's clinical and behavioral programs. You'll own the member experience product backlog, drive A/B testing and rapid experimentation, manage bug triage and quality, and partner with engineering and design. You'll also analyze user behavior, design and interpret experiments, and collaborate with other PMs and marketing. The ideal candidate has 5+ years of product management experience, strong analytical skills, and healthcare or digital health experience.

• Own the member experience product backlog and support roadmap development: prioritize, scope, ship, and measure improvements to the core product.
• Drive A/B testing and rapid experimentation to improve engagement, activation, and retention metrics.
• Build, maintain, and report on dashboards in Looker and PostHog; establish regular data review cadence and ensure learnings are socialized.
• The ideal candidate is a strong executor who can drive results in the current product while thinking strategically about where the experience needs to go next
• Clear, concise writer who can turn complexity into actionable product artifacts
• 5+ years of product management experience, with at least 3 years shipping consumer or patient-facing digital products
• Bachelor’s degree required
• Strong analytical skills: comfortable with SQL, product analytics tools (Looker, PostHog, Amplitude or similar), and A/B testing frameworks
• Comfortable operating in a fast-moving, ambiguous environment with shifting priorities
• Experience running the full product lifecycle: discovery, scoping, shipping, measuring, iterating
• Proven track record improving engagement, retention, or activation metrics in a mobile or web product
• Excellent cross-functional communication: able to work effectively with engineering, design, clinical, and business stakeholders
• Healthcare or digital health experience: chronic care, telehealth, behavior change programs, GLP-1 management, or similar
• Experience with personalization, recommendation systems, or AI/ML-powered product features
• Familiarity with behavioral design frameworks (BJ Fogg, COM-B, habit formation, nudge theory)
• Experience with React Native or mobile app development workflows
• Background in B2B2C products where you’ve balanced end-user experience with enterprise client needs