Product Designer (Internal Tools)

Join SpotHero, a leading consumer brand in the parking industry, as a mid-level Product Designer. In this role, you will build the core garage-facing product, helping garage operators grow their business. You will create holistic design solutions, communicate design rationale, conduct user research, and collaborate with cross-functional teams. This is a unique opportunity to work for a fast-growing startup with unlimited potential for growth and a great work/life balance.

• Collaborate with product managers, engineers, and business stakeholders to create holistic design solutions that address business and user needs.
• Conduct user research and usability studies, collect and react to user feedback, and formulate and test hypotheses based on user research and behavioral analytics.
• Design user flows, design documentation, prototypes, high-fidelity mocks, and other UX deliverables, and create thoughtful A/B tests and growth experiments.
• Are a self-starter who actively seeks the “why” in order to make the SpotHero experience easy and enjoyable to use
• Are a solid communicator possessing strong presentation and verbal & written communication skills
• Demand a collaborative environment
• Are passionate about user-centered design
• Believe design has a scientific intent, and you can measure your success based on the business value you create
• Exceptionally organized and very comfortable working with engineering and product managers
• Are excited to conduct usability tests, talk to users in the field, conduct A/B tests, and share learnings with the organization
• Embrace iterative development
• Have a deep knowledge and understanding of responsive web design, iOS, and Android best practices
• Know how to navigate through the unknown
• Have a portfolio that showcases your design process & thinking
• Bachelor’s degree or equivalent with 3-5 years of professional experience designing for B2B products
• Solid understanding of the design process, information architecture, usability, and heuristics
• Must have a firm understanding of different UI constructs
• Experience using different research methodologies
• Ability to meet and communicate deadlines
• Knowledge and efficiency with the design tool Figma
• Issue and Project Tracking Software (Jira preferred)
• Design Documentation software (Figma preferred)
• A/B Testing Platform (Optimizely preferred)
• Your voice. Speak up, form strong opinions, and share them
• Product Analytics Software (Mixpanel preferred)
• Tools you'll be using;