Sales Operations Specialist

Join SpotHero as a Sales Operations Specialist, where you'll play a crucial role in driving and supporting the products and processes that enable our Sales organization. Your work will contribute to a strong operational foundation that empowers our teams to maximize their output. You'll build and manage internal tools, processes, and relevant data that unlock our sales team's potential. This is a unique opportunity to work for a fast-growing startup with unlimited potential for growth.

• Contribuer à la construction et à la gestion des outils internes, des processus et des données pertinents qui débloquent le potentiel de l'équipe de vente.
• Aider à la planification et à l'exécution de la stratégie des opérations de vente, en travaillant en étroite collaboration avec le responsable des opérations de vente.
• Participer à l'optimisation et à l'automatisation des processus internes, y compris l'intégration des installations.
• You are Operations/Process-Minded - You focus on the tasks that sellers and their managers complete day-to-day to ensure sales goals are able to be achieved in the most efficient and scalable way possible
• You are Organized - You effectively prioritize tasks in support of the attainment of larger company goals
• You are User and Partner-focused - You are able to take complex analysis and develop business insights from the perspective of users and partners
• You are Efficiency-minded - You are able to work and identify processes with the least amount of waste (time, materials or other resources) possible
• You are Collaborative - You work with multiple individuals to complete a task or achieve a goal
• You are Detail Oriented - You pay attention to details and learn to understand causes and not just effects
• You are an Active Listener - You attentively listen to others, understand what is said and repeat what was heard
• You are Execution-focused - You see projects through to completion,meet deadlines and take initiative to execute things
• You are an Excellent Communicator - You communicate effectively and efficiently both verbally and in writing, especially with individuals with advanced technical capabilities
• You Manage Change - You prepare, support, and assist individuals and teams making organizational change
• You Solve Problems - You assess situations quickly and provide creative solutions for resolution
• You are Technically-minded - You are able to identify how systems and technology can improve ways of working
• Knowledge and understanding of sales training program(s)
• Direct sales and/or sales management experience
• Proven ability to manage complex programs, products and processes
• Ability to work independently while producing quantifiable results
• 3+ years of technical support experience
• Demonstrated strengths in organization, prioritization, and time management
• Strong capabilities working with teams in innovative, accountable, and reliable ways, with the ability to thrive in a dynamic environment
• Strong facilitation skills
• Experience with BI (Looker) and KM (Confluence) tools preferred
• Adept at utilizing Claude or ChatGPT for personal efficiency & rolling out AI-enabled workflows across teams
• Passion for working with and improving sales people's productivity and performance
• Experience with Sales Engagement software such as Groove
• Excellent interpersonal communication and writing skills
• Experience with CRM systems, preferably Salesforce
• Experience with driving cross-functional and cross-departmental collaboration
• Taking a new route? Even if you don't check all of the boxes, please still apply! We'd love to meet you & hear how you can help SpotHero drive into the future