Solutions Architect

Join Orb as a Solutions Architect and play a critical role in bridging the gap between technology and business strategy. You will drive sales deals, pave the path for implementations, serve as a technical advisor in the field, and help strengthen Orb's product. Enjoy benefits such as 100% medical coverage, unlimited PTO, a 401k plan, and more.

• Drive sales deals by partnering with sales teams to evaluate the Orb product and demonstrate its value to prospective customers.
• Help future customers understand how Orb's core product fits their existing workflows and how they can best use it for automation and intelligence.
• Serve as a technical advisor in the field, providing expertise in Orb’s products and related business systems to help customers craft solutions.
• Clear written and verbal communication, especially around technical concepts
• Previous experience partnering with sales, product management, customer success to build process and repeatable motions
• Demonstrated ability to design and implement technical solutions that address complex business challenges through a value-selling lens
• Sales Methodology training (e. g. MEDDPICC, SPIN, Challenger Sales) is preferred
• Not afraid to take calculated risks and innovate while balancing pragmatism
• Strong empathy and understanding of customer needs, with a proven track record of building and maintaining strong customer relationships
• Ability to act as a thought leader by sharing best practices through forums such as Webinars, Orb blogs, whitepapers, reference architectures, and public-speaking events
• A continuous learner who stays curious about new technologies and methodologies
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
• Excellent ability to translate technical concepts into non-technical language and vice versa, tailored to the audience
• 3+ years of experience in a technical customer-facing role
• Have prior experience in an early-stage startup
• Know or have experience in the billing space
• Have previously worked with data infrastructure tooling such as ETL tools
• Comfortable learning integration APIs quickly to facilitate Orb’s connection to internal tools such as tax automation, accounting, and provisioning
• Are excited to work on developing creative solutions around data import, export, and ingestion tooling