Event Management and Support Specialist

Join our Event Management Support division as an Event Management and Support Specialist. You will be an integral part of our client's internal events team, managing the full event lifecycle using the Eventogy platform. Your responsibilities will include creating branded event websites, managing delegate communications and registration, configuring live engagement tools, producing detailed reports, and providing technical support throughout the event lifecycle. This role offers flexible/hybrid working and requires excellent communication skills, technical aptitude, and attention to detail.

• Act as an extension of the client's internal events team, taking ownership of the full event lifecycle from initial planning to final delivery.
• Create branded event websites, manage delegate communications and registration, build live engagement tools, and deliver tailored reporting solutions.
• Provide responsive, hands-on technical support and troubleshooting throughout the event lifecycle, ensuring the seamless delivery of all client events.
• Previous experience with event management software or similarly complex platforms
• Excellent written and verbal communication
• Proven ability to analyse data and produce custom reports
• Flexibility to work shift hours aligned to stakeholders across EU and US time zones
• Excellent technical aptitude with the ability to learn new tools and solve problems independently
• Meticulous attention to detail and outstanding organisational skills
• Strong interpersonal and client service skills; capable of building and maintaining trusted relationships
• Experience in event management is desirable but not essential
• Ability to work autonomously while managing multiple projects concurrently