Senior Communications Manager

Join Cresta, a leader in customer experience AI, as a Senior Communications Manager. In this critical role, you will be responsible for driving earned media strategy, building relationships with top-tier journalists, and preparing executives for media engagements. You will work closely with the Head of Communications and partner cross-functionally with various departments. The ideal candidate will have 6+ years of progressive communications experience, established relationships with journalists, and a track record of partnering effectively with leaders across departments.

• Establish and maintain relationships with top-tier business and tech journalists, editors, and podcasters to drive earned media strategy.
• Collaborate with cross-functional teams to align communications with business objectives and drive thought leadership that elevates the company's profile.
• Draft and prepare communications materials, including press releases, presentations, blog posts, and social copy, to effectively convey the company's message.
• Strong project management skills; able to manage multiple high-priority workstreams simultaneously without sacrificing quality
• Exceptional written and verbal communications skills: you are among the sharpest writers in any room, with the ability to adapt voice across audiences and formats
• Established relationships with journalists, editors, and podcasters covering enterprise tech and AI
• Track record of partnering effectively with leaders across departments on high-priority initiatives
• Outstanding media skills: you have a pulse of the trending market topics and understand how to tap into those across traditional and emerging media
• Comfort executing on a high volume of projects without a large supporting team
• 6+ years of progressive communications experience, with significant time in corporate communications roles at high-growth B2B AI/technology companies
• Sharp instincts for messaging and narrative: you know how to find the story inside any business update
• Experience in customer experience technology or CX AI
• Experience building narratives for a company transitioning from challenger to category leader