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Workplace Experience Manager
Cresta · San Francisco, United States
About The Role
Join Cresta, a high-growth technology company, as a Workplace Experience Manager. In this role, you will oversee the operations of all global Cresta offices, lead real estate strategy, develop and execute a comprehensive workplace strategy, manage property relationships, ensure workplace safety and compliance, and enhance employee experience programs. You will work closely with the Chief of Staff and Leadership Team to support the operational needs of Cresta headquarters and manage workplace and employee experience vendors. This is a Bay Area-based role requiring a strong in-office presence.
- Oversee the operations of all global Cresta offices, ensuring a consistent, high-quality workplace experience while balancing local needs and regional nuances.
- Lead lease renewals, expansions, and new site acquisitions in partnership with Finance and Legal, ensuring our workplace footprint supports business growth.
- Develop and execute a comprehensive workplace strategy that aligns physical spaces, employee experience programs, and business needs as the company scales.
- Negotiation Skills: Proven track record of navigating commercial real estate contracts and managing multi-million dollar budgets
- Presence: This is a Bay Area-based role requiring a strong in-office presence across both our San Francisco and Sunnyvale offices. You are expected to work onsite three days per week, typically split between our San Francisco and Sunnyvale offices. This role may also require additional onsite time during office build-outs, events, or other key workplace initiatives
- Professionalism & Discretion: Demonstrated ability to navigate sensitive workplace situations with professionalism, discretion, empathy, and sound judgment
- Project Management: Exceptional project management skills with experience leading complex cross-functional initiatives. Able to seamlessly transition between strategic planning, operational execution, and issue resolution while maintaining attention to detail
- Global Mindset: Experience supporting multiple offices, regions, or distributed teams, with the ability to balance global consistency and local employee needs
- Experience: 7+ years leading global workplace experience, facilities, office operations, employee experience, or related functions, preferably within a high-growth technology environment
- Executive Partnership: Strong communication and stakeholder management skills with the ability to effectively partner with executives, managers, employees, and external vendors
- Workplace Compliance: Working knowledge of workplace safety requirements, accommodations, accessibility considerations, and employee support needs
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