Staff UX Product Researcher (Route Discovery & Navigation)

Join Strava, the leading social network for athletes. As a Staff UX Product Researcher, you will lead the end-to-end research program for Route Discovery and Navigation, shaping product strategy and ensuring data-driven decision-making. You will collaborate with cross-functional partners, drive research roadmaps, and influence stakeholders to act on research insights. This role offers the opportunity to establish the research function in our Berlin office and make a tangible impact on company and product strategy.

• Lead the end-to-end research program for Route Discovery and Navigation, shaping product strategy and ensuring decisions are informed by data and meaningful insights.
• Identify, prioritize, and lead research roadmaps that have a tangible impact on company and product strategy, user satisfaction, and business outcomes.
• Collaborate closely with cross-functional partners such as Design, Product Management, Data Science, Engineering, and Marketing to drive research that influences product development.
• Ability to establish the research function in our Berlin office from the ground up, and execute a complete program of research work supporting a large, complex product area and stakeholders across all organizational levels
• A balance of creative and analytical skills with the ability to proactively define research questions, identify appropriate methods, execute studies, and synthesize findings. Experience collaborating with Data Science and Analytics and conducting international research is a plus
• Strong product thinking and leadership:
• Self-direction and initiative, experience and conviction to advocate for rigorous research and show the organization what that looks like and what is needed to achieve it. We need a researcher that can influence and lead, has a clear POV and is able to challenge the status quo when necessary
• Ability to pivot and be flexible, finding a balance between highly rigorous research with the realities of working in a late stage startup that requires scrapiness and fast pace approaches when necessary
• Self initiative, clear POV, bias to action, and excitement and love for the Strava product, business and most importantly, our mission
• Able to connect dots across multiple product areas and think about Strava as a holistic product and experience. This is especially important for this role, given the significant product scope and regional + global ways of working
• Ability to inform and influence strategic direction and senior stakeholders, including exec level stakeholders
• Solid research toolkit and tools, as well as best practices that help us build and evolve a best-in-class research team in an organization that is hungry for a user-centered development approach, and is very supportive of the impact that research can have
• Exceptional communication skills, adept at translating data into actionable insights both verbally and in writing and expertise in data-driven storytelling, transforming raw data into compelling narratives and visualizations
• An advanced degree in psychology, social sciences, human-computer interaction, cognitive science, statistics, or a related field
• A full range of a methodological toolkit that includes both qualitative and quantitative methodologies and solid research expertise
• 6+ yrs of experience in product research and/or user experience (UX) research roles, with particular expertise and hands-on experience leading end-to-end research studies both in house and with external agencies