Vice President of Commercial Operations

Join Comscore as the Vice President of Commercial Operations, where you will be responsible for the day-to-day operations of the commercial organization. You will translate commercial strategy into reliable systems, processes, and reporting practices, while partnering closely with various departments to ensure alignment with business priorities. Your role will involve managing CRM hygiene and governance, commercial incentive compensation, deal desk approvals, Salesforce development and administration, product packaging and pricing operations, sales enablement and tooling, and sales analytics coordination.

• Assurer la gouvernance et l'hygiène du CRM, gérer les règles d'approbation, la gestion des objets, les automatisations et la conception des flux de travail commerciaux.
• Posséder la conception, l'administration, la documentation et la gouvernance opérationnelle du plan de compensation incitative commerciale, en partenariat avec les équipes financières.
• Gérer le processus de développement et d'administration de Salesforce, y compris les cycles de sprint, l'admission des histoires utilisateur, la planification des versions et les tests d'acceptation utilisateur.
• Experience partnering with Sales, Finance, Legal, HR, Product, Product Marketing, Technology, BI, and executive leadership
• Experience designing and implementing governance processes, commercial workflows, training materials, dashboards, and change-management routines
• Experience managing deal desk, pricing governance, commercial approval processes, sales incentive compensation operations, or sales enablement programs
• 8–12+ years of progressive experience in Commercial Operations, Revenue Operations, Sales Operations, CRM Administration, Deal Desk, Sales Enablement, Commercial Analytics, or related disciplines
• Hands-on experience with Salesforce governance, administration, development intake, release cycles, reporting, and data hygiene
• Analytical mindset with strong judgment around data definitions, dashboard design, reporting accuracy, prioritization, and operational tradeoffs
• Strong understanding of sales workflows, CRM architecture, forecasting, pipeline governance, commercial analytics, deal desk operations, and sales enablement needs
• Operationally rigorous with strong process design, documentation, governance, change management, and execution skills
• Ability to translate executive direction into clear operating rules, scalable workflows, practical tools, and user-friendly processes for commercial teams
• Strong cross-functional collaboration skills and ability to manage approval processes without creating unnecessary friction